FAQs For Freight

  • Can I get a dedicated lane?

    Our payment terms are as follows: Direct to a Carrier – ALC payment is due 14 days after the approval date of the paperwork. Submitted to Factoring Companies—ALC payment due 30 days after the approval date of the paperwork.

  • How much can I get for a fuel advance?

    40%, but only after you have picked up your load.

  • Who do I talk to if there is a question about a deduction?

    Contact the office you booked the load with.

  • How do I check my payment status?

    Call the office you booked the load with. Be sure to have your Load ID# handy. You can find your ID# on the load confirmation sheet.

  • Does HaulNMove offer an electronic deposit?

    Yes, in fact, it is our preferred method of payment. You will need the following to qualify: A completed Automatic Deposit (ACH) form with a voided check (the form can be downloaded here) an email address in order to receive notifications.

  • Is there a fee for a Comchek/Quick Pay?

    Yes, the fees are 2% or $25, whichever is greater.

  • Are there restrictions to receiving Comcheks/Quick Pay?

    Yes. If you factor your bills, you must have permission in writing from your factoring company to allow advances.

  • What is the cut-off time for getting a Comchek settlement?

    Please call your broker by 4:30 p.m. This will provide them with enough time to enter and update any required information in order for the file to be invoiced and paid.

  • What does LTL shipping mean?

    Less-than-truckload shipping or less than load is the transportation of an amount of freight sized between individual parcels and full truckloads.
    Benefits of LTL Shipping
    1. Reduce warehouse costs. ...
    2. Gain access to professional expertise. ...
    3. Have support if you run into trouble. ...
    4. Get better shipping rates. ...
    5. Reduce your environmental impact. ...
    6. Achieve quicker delivery times.

  • How does LTL freight work?

    LTL freight shipments combine partial loads to create full multi-stop truckloads shipments, which is very efficient. Shipping costs are based on space used, the class of items being shipped, and pickup and destination locations.